Ninlay Privacy Policy

Last updated: April 15, 2026

At Ninlay, we are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

Information We Collect

We collect personal information such as your name, email address, phone number, date of birth, and payment details when you register an account, make deposits, or participate in gaming activities. We also gather usage data including your IP address, device information, browsing history, and transaction records to enhance our services. This information is collected directly from you or automatically through our website and app. Sensitive information like financial details is only collected where necessary for providing our online gaming services.

How We Use Your Information

We use your personal information to provide and manage your account, process transactions, verify identity, and deliver personalized gaming experiences. It also helps us improve our services, prevent fraud, ensure compliance with Australian gambling laws, and communicate important updates or promotions with your consent. Your data supports internal analytics to enhance platform functionality and user safety.

Information Sharing

We may disclose your personal information to trusted third-party service providers, such as payment processors and hosting services, who are bound by confidentiality agreements and the APPs. We share data only when required by law, for regulatory compliance, or to protect our rights. Overseas disclosures, if any, will be to recipients providing equivalent protection under Australian law.

Data Security

We implement robust security measures including encryption, firewalls, secure servers, and access controls to protect your personal information from misuse, loss, or unauthorized access. Regular security audits and staff training ensure ongoing compliance with the Privacy Act 1988. In the event of a data breach, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.

Your Rights

Under the Australian Privacy Principles, you have the right to access, correct, or delete your personal information by contacting us. You may request details on how we handle your data, withdraw consent for certain uses, or lodge a complaint with us or the OAIC if you believe your privacy has been mishandled. We will respond to such requests promptly and without undue delay.

Cookies and Tracking

We use cookies and similar tracking technologies to analyze site usage, personalize content, and detect fraud, in line with Privacy Act requirements. You can manage cookie preferences through your browser settings. Our policy covers tracking pixels and analytics tools as personal information collection methods.

Contact Us

For privacy concerns or to exercise your rights, please contact our Privacy Officer. We aim to resolve complaints within 30 days.